Last updated 9 August 2026
You can cancel your membership at any time from your account. You'll keep your current plan's benefits until the end of the billing cycle you've already paid for — cancelling stops future renewals, it doesn't refund the current cycle.
Rental fees are non-refundable once a book has been dispatched for delivery or marked ready for pickup, except where:
In any of these cases, contact us and we'll arrange a replacement copy or a refund of that rental's fee.
Late fees (₹20/day for the first 3 days overdue, ₹30/day up to 7 days, ₹50/day after) are charged for the time a book stays with you past its due date. If you believe a late fee was charged in error — for example, a pickup point delay outside your control — contact us and we'll look into it.
Charges for damaged or lost books are assessed case by case, up to the book's full MRP. If you disagree with a charge, contact us and we'll review it.
Approved refunds are returned to the original payment method used for that transaction, and are usually processed within a few business days, depending on your bank or payment provider.